Shipping Policy

Shipping Policy for Calm Collective Online Store

At Calm Collective, we strive to provide you with the best possible shopping experience. We understand that shipping is an essential part of the online shopping process, and we want to ensure that you receive your order promptly and efficiently. Therefore, we have established the following shipping policy for all orders placed on our website:

  1. Shipping Methods

We currently offer standard shipping through our shipping partners. The shipping method and carrier will be selected based on your location and the size and weight of your order. We do not offer expedited shipping at this time.

  1. Processing Time

Orders are typically processed and shipped within 2-3 business days. However, please note that during peak holiday seasons or promotional events, processing times may be longer. If there is a delay in processing your order, we will notify you via email.

  1. Shipping Time

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Shipping times will vary depending on your location, but most orders will arrive within 5-7 business days. Please note that shipping times may be longer for international orders.

  1. Shipping Rates

We offer free standard shipping on all orders over $50 within the United States. For orders under $50, shipping rates will vary depending on the weight and size of the package, as well as your location. Shipping rates for international orders will be calculated based on the weight and size of the package, as well as your location.

  1. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can also track your order by logging into your Calm Collective account and clicking on the "Order History" section.

  1. Shipping Address

Please ensure that your shipping address is correct when placing your order. We are unable to change the shipping address once the order has been shipped. If the package is returned to us due to an incorrect or incomplete shipping address, we will contact you to arrange for reshipment. Please note that additional shipping charges may apply.

  1. Undeliverable Packages

If your package is returned to us as undeliverable, we will contact you to arrange for reshipment. Please note that additional shipping charges may apply. If we are unable to contact you or if you do not respond within 14 days, we will issue a refund for the merchandise, minus the shipping charges.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We are always here to help!